HubSpot Support will not even intervene in cases of self-unsubscribes (i.e., accidental or intentional). That being said, once self-unsubscribed, there is no way to send that contact email from within HubSpot unless/until they resubscribe. An unsubscriber from Marketing emails isn't necessarily unsubscribed from Sales emails and vice versa, so there's that.Īlso, even if a contact is totally unsubscribed in HubSpot, you may still send them email directly from your native email client. HubSpot has separate types of email from which contacts may unsubscribe - Marketing (one-to-many) emails and Sales (one-to-one) emails. see Resubscribe contacts to your marketing emails Short A: The contact must resubscribe themselves. If i have not purchased Hubspot's additional Transactional Email Add-on, how can i send these 'operational emails' to someone who is unsubscribed, yet has filled out a form and wants an asset?
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